Help & Advice
Browse through our extensive FAQs to answer all your questions!
How long does delivery take?
Most UK deliveries arrive within 48 hours of you placing your order. For all orders received before 2pm, we aim to despatch these the same day. Orders received after 2pm will be despatched the following day.
Personalised items and hand-made to order, please allow between 14 and 21 days for delivery.
For destinations outside of the U.K. we will advise you of how long to expect delivery to take, once the shipment method has been agreed, whichis normally dependant on the size and contents of the consignment.
Are my credit card details safe?
Yes. Our payment service provider, Worldpay provides the safest means available today for ordering securely on the Internet.
Click here to read our safety statement.
Can I receive an Order quickly in time for a birthday or Christmas?
Yes. Simply select the Special Delivery option at the checkout and for a few pounds more we can send your order by Royal Mail 24 hour Special Delivery. For more bulky items a courier service would normally be used.
I have a different question!
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